What We Do
type has pinpointed a critical challenge in the logistics industry and revolutionised the entire process, transforming it into a seamless and sophisticated solution.
Fully-automated Claims Process
The system automatically identifies discrepancies in courier performance, such as lost, damaged and delayed shipments as per all courier agreed SLAs, we can then generate claims without the need for manual intervention. This speeds up the process, reduces human error, and maximises recovery.
Real-Time Courier Performance Monitoring
The platform provides valuable analytics and dashboards to monitor courier performance across the globe and can be filtered down to local regions. Retailers can track KPIs such as delivery times, accuracy, and service quality, enabling proactive decision-making to mitigate potential issues before they escalate.
Regional Performance Insights
By monitoring performance at a regional level, retailers can identify specific areas where courier services may be underperforming.
Seamless Integration
Our claims engine seamlessly integrates with existing order management and logistics systems, ensuring minimal disruption to your day-to-day operations. The platform is scalable, flexible, and customisable to meet the unique needs of your business. Feed us data via order ingestion, API or flat file.
Industry Agnostic
It doesn’t matter whether you’re a retail business shipping singular items, or a wholesale business shipping multi-item consignments, type has you covered. type works across all industries including e-commerce, manufacturing, automotive, healthcare and much more. If you send parcels, then we can help.
Cost Recovery Optimisation
With automated claims management, retailers can efficiently recover costs for delivery errors or issues, ensuring they’re not left absorbing unnecessary expenses. Our system tracks and validates claims, ensuring that you’re reimbursed quickly and accurately.
