type automatically identifies shipments for claims
type enables easy selection of items to claim
type automates this process for you
type manages all messaging between you and courier – we call this the Comms Tower
type notifies you of successful claims
In the UK alone, 34% of parcel recipients have experienced a delivery issue. type is designed to reduce the impact this has on your business.
type has identified the biggest challenges in courier claims: manual data entry, time consuming follow ups and disjointed processes.
type brings automation and real time updates to one central location - making claims fast, simple and hassle free.
type, our intelligent tracking portal, is a game-changer for businesses relying on parcel delivery. Leveraging advanced automation layering and real-time data, it helps identify lost, late, and damaged shipments across all major couriers.
type hosts a Global Courier Library, making integration easy with over 1,000+ courier lanes worldwide. Whether you’re shipping across town or across continents, type connects seamlessly with major couriers around the world. This comprehensive network gives your business the edge, streamlining courier claims and recovering lost costs from late, lost and damaged parcels with the ease of automation.
We can integrate with your Customer Relationship Management system (CRM), eliminating the need for manual checks or chasing status updates. type proactively flags problem deliveries and enables instant claim generation, streamlining operations and helping businesses recover costs. It’s more than just an operational tool, it’s your silent cost protector, working behind the scenes.
Optimise courier performance
and boost profits.
Our automated claims engine enables retailers to easily identify problematic shipments and submit claims effortlessly with a single click.
Complete shipment visibility, with actionable insights, across all your couriers in one easy to use portal.
Recoup costs by identifying shipment issues and automating claims, ensuring you receive fast and hassle free compensation from your couriers.
Improve courier management with real time tracking, proactive issue detection and seamless communication – all in one central platform.
Leverage extensive courier data and detailed reporting to optimise your shipping and make smarter data driven decisions.
Insights, stories and updates
from the type team.
For many retailers, raising claims with carriers is an unavoidable but deeply inefficient part of the post-purchase operation. While each claim may seem small in isolation, the cumulative time and cost impact on the business is significant.
Read MoreBlack Friday and Cyber Monday place extraordinary strain on the supply chain. Order volumes surge, fulfilment networks stretch, and carriers operate at full capacity. While sales performance often dominates post-peak reporting, the operational reality for eCommerce brands, retailers, and 3PLs looks very different.
Read MoreEfficiency and accuracy have become crucial differentiators for businesses aiming to maintain a competitive edge, making the automation of claims processing increasingly essential.
Read More
